Social Complexity and Agility
July 22nd, 2010

1st International Workshop on Complexity and Real-World Applications, Day 1

Yesterday was the first day of the 1st International Workshop on Complexity and Real-World Applications , an invitation-only event held in Southampton. Set in a scenic venue, the conference was organised in a loveably sloppy way by Andrew Tait and Kurt Richardson. The two of them are doing an admirable job, but the scenic venue [...]

April 25th, 2010

On understanding Agility…

An email popped into my inbox yesterday that made me very happy. My paper on applying the Cynefin model to Agile software development was accepted to the 1st international workshop on complexity and real-world applications.
I was pleased because this acceptance is recognition of the research and work I’ve been doing for almost 15 years on [...]

March 1st, 2010

“Coaching self-organising teams” at the Orlando Scrum Gathering

I’m really looking forward to doing yet another run of my “coaching self-organising teams” session at next week’s Scrum Gathering in Orlando. A number of people have asked if the session is worth attending. I think it’s pretty good – I’ll be attending it – but I’m not really objective. If you’re also wondering, you [...]

February 17th, 2010

Now that’s customer service!

A recent Swiss flight I took to Berlin was delayed for an hour because of snow, and when we got on board, the purser announced that there would be a further delay. What happened next was amazing. The captain himself came out of the cockpit, grabbed the microphone, and explained to us what was happening. [...]

October 27th, 2009

On retrospective coherence – Part 1

I met up with my friend Michael last night. Michael’s a great guy, an expert in many fields, but one thing he really does well is throw a party. I have many happy (and sometimes drunken) memories of bashes held at his place.
One of the reasons I met up with him was because I’m planning [...]